Privacy Policy

Thank you for choosing to engage with Woodxel ("Company," "we," "us," "our"). We prioritize the protection of your personal information and your right to privacy. Should you have any questions or concerns regarding this privacy notice or how we handle your personal information, please contact us at [contact email].

When you use our website, (the "Website") and our services (the "Services," inclusive of the Website), you entrust us with your personal information. We deeply respect your privacy and aim to be transparent about how we collect, use, and safeguard your information. This privacy notice endeavors to provide you with clear and comprehensive information about our data practices. We encourage you to review it carefully. If there are any terms within this privacy notice that you disagree with, we kindly ask you to refrain from using our Services.

This privacy notice encompasses all data collected through our Services, including the Website and any associated services, sales, marketing, or events.

Please take the time to read this privacy notice thoroughly to gain insight into how we handle the information we collect.

WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us voluntarily, such as contact details and payment information, when you interact with us or use our Services.

We collect personal information from you when you express interest in learning more about our products and services, participating in activities on our Website, or contacting us directly. The type of personal information we collect depends on how you interact with us and the features you use. This may include:

Personal Information Provided by You: This can include your name, phone number, email address, mailing address, contact preferences, billing address, debit/credit card information, images, and similar details.

Payment Data: If you make purchases, we may collect payment-related information, such as your payment instrument number (e.g., credit card number) and the associated security code. WooCommerce securely stores payment data (https://woo.com/). You can review their privacy notice: https://woo.com/document/pci-dss-compliance-and-woocommerce/.

All personal information provided to us must be accurate and up-to-date. Please inform us of any changes to your personal information.

Information automatically collected

In Short: When you visit our Website, certain information is automatically collected, such as your IP address, device characteristics, and usage details. This information is used for security, operational, and analytical purposes.

When you access or use our Website, certain information is automatically collected to ensure the security and functionality of our services, as well as for internal analytics. While this information does not personally identify you (such as your name or contact details), it includes details about your device and how you interact with our Website. Here's what we collect:

  • 1. Log and Usage Data: This includes service-related, diagnostic, usage, and performance information automatically collected by our servers. It may include your IP address, device information, browser type and settings, date/time stamps associated with your usage, pages viewed, searches performed, and other actions taken within the Website.
  • 2. Device Data: We gather information about the device you use to access our Website, including device and application identification numbers, location, browser type, hardware model, Internet service provider, and operating system.
  • 3. Location Data: Depending on your device settings, we may collect location data, which can be precise or imprecise. This may include your device's location based on GPS and other technologies. You can choose to opt out of location tracking, but this may limit certain features of our Services.

We use this information primarily for security, operational, and analytical purposes to ensure the proper functioning of our Website and to improve our services.

HOW DO WE USE YOUR INFORMATION?
In Short: We use your personal information for various business purposes, including account management, feedback requests, order fulfillment, marketing communications, and more. We process your information based on legitimate interests, contractual obligations, legal requirements, and/or your consent.

Here's how we use the information we collect or receive:

Account Creation and Login: If you link your account with us to a third-party account (like Google or Facebook), we use the information provided by those third parties to facilitate the account creation and logon process.

Testimonials: With your consent, we may post testimonials containing personal information on our Website. You can update or delete your testimonial by contacting us.

Feedback Requests: We may use your information to request feedback and contact you about your use of our Website.

User-to-User Communications: With each user's consent, we may use your information to enable user-to-user communications.

Account Management: Your information may be used to manage our accounts and ensure their functionality.

Order Fulfillment: We use your information to fulfill and manage orders, payments, returns, and exchanges made through the Website.

Prize Draws and Competitions: If you participate, your information may be used to administer prizes and competitions.

Service Delivery: We use your information to deliver the requested services.

Customer Support: Your information is used to respond to inquiries and provide support for any issues you encounter with our Services.

Marketing Communications: We may use your information for marketing purposes, including sending promotional communications. You can opt out of these emails at any time.

Targeted Advertising: Your information may be used to develop and display personalized content and advertising tailored to your interests and location.

Other Business Purposes: We may use your information for data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Website, products, and marketing efforts. We will not use identifiable personal information without your consent.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share your information in specific circumstances, including with your consent, to comply with legal obligations, to fulfill contractual obligations, or to protect your rights and interests.

We may process or share your data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.

Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: If we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information if legally required to comply with applicable law, governmental requests, court orders, or legal processes, such as in response to a subpoena or court order.

Vital Interests: We may disclose your information if necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, or illegal activities, or as evidence in litigation in which we are involved.

  • Additionally, we may need to process or share your data in the following situations:

Business Transfers: We may share or transfer your information concerning any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice or as required by law.

We will keep your personal information only for as long as it is necessary for the purposes stated in this privacy notice unless a longer retention period is required or permitted by law (such as for tax or accounting purposes). None of the purposes outlined in this notice will necessitate keeping your personal information for more than two years.

Once we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If deletion or anonymization is not possible (for example, if your information is stored in backup archives), we will securely store your personal information and isolate it from further processing until it is feasible.

WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In certain regions, you have rights under data protection laws, including the right to access, correct, or delete your personal information.

If you reside in certain regions, such as the European Economic Area, you have rights under applicable data protection laws. These rights may include:

The right to access and obtain a copy of your personal information.

The right to request the correction or deletion of your personal information.

The right to restrict the processing of your personal information.

The right to data portability, where applicable.

The right to object to processing your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the details provided below. We will handle your request in accordance with applicable data protection laws.

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal, nor does it affect processing based on other lawful grounds.

If you believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find the contact details for these authorities in the European Economic Area and Switzerland using the provided links.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

If you are under 18, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

Notice to California Residents

As a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) regarding the collection, use, and sharing of your personal information. This section outlines these rights and provides information on how to exercise them.

Categories of Personal Information Collected

In accordance with the CCPA, we have collected the following categories of personal information in the past twelve (12) months:

Identifiers: Contact details such as real name, email address, postal address, and phone numbers.

Personal Information Categories listed in the California Customer Records statute: Information such as name, contact details, education, employment, and financial information.

Geolocation Data: Device location information.

How We Use and Share Your Personal Information

We use and share your personal information for various business purposes, including facilitating account creation, managing orders, and responding to inquiries. We may also share your information with service providers for data processing and internal research. However, we do not sell your personal information to third parties for their business or commercial purposes.

Your Rights under the CCPA

As a California resident, you have certain rights regarding your personal information under the CCPA:

Right to Request Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

Right to Be Informed: You have the right to know what categories of personal information we collect, how it is used, and whether it is shared with third parties.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Verification Process

When you submit a request to exercise your rights, we will need to verify your identity to ensure we provide access to or delete the correct information. We may ask you to provide certain information or contact you through a previously provided communication method for verification purposes.

Other Privacy Rights

In addition to the rights outlined above, you have the right to object to processing your personal data, request corrections to your data, and designate an authorized agent to act on your behalf. You may also opt out of the future sale of your personal information to third parties.

If you have questions or wish to exercise your rights under the CCPA, please contact us at support@woodxel.com. We are committed to handling your data responsibly and addressing any concerns you may have.

DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

f you have questions or comments about this notice, you may email us at hello@lovepixart.com or by post to:

Lignum Custom Design Co.

8211 NW 74th Ave. Medley, FL, 33166. United States

HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking We will respond to your request within 30 days.