Thank you for choosing to engage with Woodxel (“Company,” “we,” “us,” “our”). We prioritize the protection of your personal information and your right to privacy. Should you have any questions or concerns regarding this privacy notice or how we handle your personal information, please contact us at support@woodxel.com.
Introduction
In Short: We respect your privacy and are transparent about how we handle your personal information. By using our Services, you agree to this privacy notice.
When you use our website, www.woodxel.com (the “Website”), and our services (the “Services,” inclusive of the Website), you entrust us with your personal information. We deeply respect your privacy and aim to be transparent about how we collect, use, and safeguard your information. This privacy notice endeavors to provide you with clear and comprehensive information about our data practices. Please review it carefully. If there are any terms within this privacy notice that you disagree with, we kindly ask you to refrain from using our Services.
Information We Collect
In Short: We collect the personal information you provide and information automatically collected when you use our Website.
Personal Information Provided by You:
We collect personal information that you provide to us voluntarily, such as contact details and payment information, when you interact with us or use our Services. This may include:
- Personal Information: Name, phone number, email address, mailing address, contact preferences, billing address, debit/credit card information, images, and similar details.
- Payment Data: Payment-related information, such as your payment instrument number (e.g., credit card number) and the associated security code. WooCommerce securely stores payment data (https://woo.com/). You can review their privacy notice here: WooCommerce Privacy Notice.
Information Automatically Collected: When you access or use our Website, certain information is automatically collected for security, operational, and analytical purposes. This includes:
- Log and Usage Data: Service-related, diagnostic, usage, and performance information, such as IP address, device information, browser type, and actions taken within the Website.
- Device Data: Information about the device you use, including device identification numbers, location, browser type, and operating system.
- Location Data: Precise or imprecise location data based on GPS and other technologies, depending on your device settings.
How We Use Your Information
In Short: We use your information for account management, order fulfillment, marketing, and more. We base our use of your data on legitimate interests, contractual obligations, legal requirements, and your consent.
We use your personal information for various business purposes, including:
- Account Creation and Login: Facilitating account creation and login through third-party accounts.
- Testimonials: Posting testimonials with your consent.
- Feedback Requests: Requesting feedback and contacting you about your use of our Website.
- User-to-User Communications: Enabling user-to-user communications with consent.
- Order Fulfillment: Managing orders, payments, returns, and exchanges.
- Prize Draws and Competitions: Administering prizes and competitions.
- Service Delivery: Delivering requested services.
- Customer Support: Responding to inquiries and providing support.
- Marketing Communications: Sending promotional communications and targeted advertising.
- Other Business Purposes: Data analysis, identifying usage trends, and improving our Website.
Information Sharing
In Short: We share your information only when necessary, such as for legal compliance, business transfers, or with your consent.
We may share your information in specific circumstances, including:
- Consent: With your specific consent for particular purposes.
- Legitimate Interests: When necessary to achieve our legitimate business interests.
- Performance of a Contract: To fulfill contractual obligations.
- Legal Obligations: To comply with laws, governmental requests, court orders, or legal processes.
- Vital Interests: To address potential violations of our policies or illegal activities.
- Business Transfers: In connection with mergers, sales, or acquisitions.
Data Retention
In Short: We retain your information only as long as necessary for the purposes stated in this notice or as required by law.
We will keep your personal information only for as long as it is necessary for the purposes stated in this privacy notice unless a longer retention period is required or permitted by law (such as for tax or accounting purposes). Once we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If deletion is impossible, information will be securely stored and isolated from further processing.
Your Privacy Rights
In Short: Depending on where you live, you may have rights to access, correct, or delete your personal information.
If you reside in certain regions, such as the European Economic Area or California, you have specific rights under applicable data protection laws. These may include:
- Access and Correction: The right to access, correct, or delete your personal information.
- Restriction and Objection: The right to restrict or object to processing.
- Data Portability: The right to data portability, where applicable.
- Withdrawal of Consent: The right to withdraw consent at any time.
Do-Not-Track Features
In Short: We do not respond to Do-Not-Track (DNT) signals due to the lack of a uniform standard.
We do not currently respond to Do-Not-Track (DNT) signals due to the lack of a uniform standard for recognizing and implementing these signals. If such a standard is adopted in the future, we will update this notice accordingly.
California Privacy Rights
In Short: California residents have specific rights regarding their personal information, including the right to request deletion and access to data shared with third parties.
As a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the “Shine The Light” law. This includes:
- Right to Request Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Right to Be Informed: Know what categories of personal information we collect and how it is used.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Changes to This Privacy Policy
In Short: We may update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective Date,” and the changes will take effect as soon as they are accessible. We encourage you to review this privacy notice regularly.
Contact Us
In Short: For questions or requests regarding your data, contact us at support@woodxel.com.
For questions or comments about this privacy notice, please email us at support@woodxel.com.
To review, update, or delete your personal data, please send us an email. We will respond within 30 labor days.